Regional BanksĪs the name suggests, regional banks operate within a larger geographic region but not on a national scale. Five of the top 10 national banks, including Chase, PNC and U.S. Their size allows them to offer a wide variety of products, including checking and savings accounts, credit cards, investment accounts, mortgages and personal loans. National banks are large, well-known banks with branches throughout the U.S. The most common types of personal banks are below. Ohio offers a wide variety of banks serving local governments, businesses and private clients. Overall Customer Satisfaction Index Ranking
Additionally, four Ohio-based banks-Huntington, Park National, Fifth Third Bank and First Financial Bank-made the top 10 list. The region includes Ohio as well as Indiana, Kentucky, Michigan and West Virginia.īanks in the North Central region had the highest average satisfaction score of all 15 regions surveyed. Power’s 2023 Retail Banking Satisfaction Survey. The banks in the table below were ranked highest in overall customer satisfaction for the North Central region in J.D. The Best Banks in Ohio for Customer ServiceĮxcellent customer service continues to drive bank loyalty.
